Offering shared services is a great way for an organization to save money within their function-budgets while also improving efficiency and customer satisfaction. This short video explains what are shared services and How it is Different from Traditional Service Delivery Model. Shared Services model can be utilized in Information Technology (IT) or Information Services (IS), Human Resources (HR), Finance and other corporate functions.
#SharedServices #OrganizationalEffectiveness #ServiceDelivery
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Sandhya Bhat has
developed several strategic methodologies to improve technology and human capital utilization, produce greater ROI on investments and streamline service delivery.
Sandhya has more than eighteen years of experience as a senior strategic Management Consultant with Process Improvement, Business Relationship Management and Project Management specialization. She has particularly utilized Lean Six Sigma, Kaizen and ISO principles along with Scrum and Kanban frameworks. She has worked with traditional as well as agile project management methodologies servicing various corporate functional & operational areas.