Business Process Improvement | Business Excellence
Process Architecture, Mapping and Continuous Improvement (using Lean Six Sigma and Kaizen tools & methodologies):
Sandhya’s primary focus in consulting has been with optimizing business and technology processes along with optimum technology utilization. She has been particularly involved in working with various system integration-strategies and interfaces involving multiple integration points.
- Architect and map business as well as system processes to indicate user, technology & process interaction and integration.
- Strategize and develop new optimized business processes to better utilize technology, applications and human capital resources and ensure they are in line with business objectives.
- Develop scorecard metrics to measure qualitative and quantitative performance.
- Develop improvement steps to address gap closures, enterprise risk control measures, audit recommendations, governance & control standards as well as improve overall process quality and efficiency.
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Here is an example of how the APQC Upstream Process Classification Framework for Human Resources can be utilized to help with chalking out the various business processes within the Human Resources division of an Oil & Gas company.
Note: APQC stands for American Petroleum Quality Council, which is an independent organization that provides such helpful standards and guidelines. Most of the Oil & Gas companies in North America (including Calgary) use the APQC standards to help build their business processes. Thus utilizing these standards for chalking out Human Resources business processes helps in making the HR division compliant and in-sync with the rest of the company process mapping. This allows for better standardization, streamlining as well as easier identification of process gaps.
Such data on other verticals are available from other relevant organizations.
Note: APQC stands for American Petroleum Quality Council, which is an independent organization that provides such helpful standards and guidelines. Most of the Oil & Gas companies in North America (including Calgary) use the APQC standards to help build their business processes. Thus utilizing these standards for chalking out Human Resources business processes helps in making the HR division compliant and in-sync with the rest of the company process mapping. This allows for better standardization, streamlining as well as easier identification of process gaps.
Such data on other verticals are available from other relevant organizations.
