This sample (though based on real life client/s scenarios) process map has been created for an Oil & Gas company .
Some of the key features of this process map are:
- People and systems are clearly highlighted.
- Interaction from one set of people to another while using a particular application/system (Technology component of the People-Process Technology triangle) is also very clearly indicated.
- All information, even though detailed is presented on one sheet. (Note: project documents typically tend to be very wordy. Busy executives are not able to provide adequate involvement with strategy discussions as they waste much time going thru huge stacks of project paper! Presenting information in simple and yet comprehensive way is a much-appreciated document style- particularly by executives and other senior project stakeholders.)
- This visual map highlights if the people or technical systems/applications in the process are internal or external to the company or if they are contracted vendors. This helps to understand "potential impact group" if/when any changes are made to this process.
- and last but not the least, it highlights where this process fits in within the overall recommended framework by APQC (American Petroleum Quality Council).
Hopefully this sample process map will get you thinking on how you can utilize simple indicators to provide maximum information in an easy to understand process documentation format.