Amazon Key, this new service (currently being tested in 37 cities across the US), involves Cloud Cam imaging device and a compatible smart lock. If you are using this service, then once the courier person arrives at your doorstep, they will request entry. Using an encrypted process, Amazon will then verify that they are there at the designated time and then unlock the door. A camera then records the courier's activity while they are inside the house… Interesting, but who holds the liability? Will existing home insurance need modification to include special clauses?
Uber, AirBnB and now Amazon. Technology is continuing to evolve at a rapid pace and it is changing the way we live. It seems like it is time we had an agile technology governance model that can keep pace with our continued fast changing and technology-dependent social evolution.